Mel Z Return Policy

All items must be returned or exchanged within 30 days from when they were shipped.

Designs by Mel Z does not accept returns for the following:

  1. International returns.
  2. Non-USD currencies.
  3. Item(s) shipped over 30 days ago.
  4. Exchanges, repairs, or resizing.
  5. Items that became damaged or defective after delivery.

Please note that to be eligible for return, items must be in their original purchase condition.  

If items delivered to you arrive damaged, please refuse shipment or call us immediately.  Claims for damaged or missing items must be reported immediately or within five days of receipt of your order.  Designs by Mel Z is not responsible for lost or damaged returned shipments.

We are available to answer any questions or concerns you may have.  Please call us at 1-877-675-6789.